FAQ

Cory Bernardi
Cory Bernardi
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Table of Contents

We update this page regularly to provide answers to some frequent questions.

How Do I Register?

Registering with Cory Bernardi Confidential is free and all subscribers receive the famous Weekly Dose of Common Sense email digest every Wednesday.

To register, enter your email address on the home page or click the subscribe button in the bottom right corner of your screen.  We'll then send you an email to confirm your details with a secure link.

When you click on the link within that email you will be registered and automatically signed in.

Do I Have to Pay Anything?

Our basic subscriber service is free and always will be. Joining is as simple as confirming your email address through our website to get your subscription started.

You'll then receive our famous Weekly Dose of Common Sense published every Wednesday.

Subscribers also have access to some of the Confidential community features.

We will never share your email address with anyone else and all communication will come from us. Every email also features an unsubscribe link so you can opt-out of future communications.

If you'd like to access additional content, reduce your email load or unlock more features you can modify your preferences through the account page. You can also upgrade to become a Premium Member at any time.

Why should I become a Premium Member?

Premium membership supports independent publishing and helps us present material, ideas and information that is often ignored by mainstream media.

Confidential Premium Members receive a daily email digest written by Cory as well as access to additional content published on the Confidential website.

It also provides you with direct access to Cory Bernardi’s insights and responses to the issues you raise. The posts are direct and uncensored, free from advertising and competing interests.

Remember, if what you are accessing on the internet is free then you are likely the product being sold to someone else. That doesn’t happen to our Premium Members.

What else do you offer?

We always try to offer our Premium Members some regular bonuses. These include occasional video conferences and live stream presentations, podcasts, interviews and special member offers.

Do you offer a trial period?

Our Premium Member plans provide immediate access to all Confidential content so we don't offer a free trial period.  If you would like to try our premium service then subscribe for a month and you can cancel or upgrade at any time.

Are my payment details safe?

Yes. Our credit card subscription partner is Stripe which handles billions of dollars in payments every year and serves hundreds of thousands of merchants around the world.

How do I contact you?

Premium Members have access to a unique email address that only accepts emails generated from within the site. That way members get the priority attention they deserve. You can access it through the Member Portal.

If you aren't a member and really need to get in touch then there is a contact form link in the footer of our website.

How do I sign in?

To access the Confidential content you will need to use your registered email address .

You can do this by clicking the Sign In link and entering your email address (it needs to be the same email address you registered with).

We will then send you an encrypted access link via email. Click on that link for immediate access.  For security purposes the link is only valid for a single click and expires after 24 hours.

If for some reason you are logged out or don't click the secure link in time, access is as simple as clicking  'Sign In' and entering your email address again to request a new login link be sent.

The email is sent automatically to the email address registered on our system. Sometimes it takes a minute or two to arrive.

If you don't receive it please:

- check you used the same email address you registered with.
- check your spam filter for the email.  

Some Bigpond addresses have two spam filters, one for PoP and the other for IMAP. If you can't find it in your regular email client then log in to your Bigpond webmail. It is most likely trapped in there.

It's always a good idea to whitelist our email address to help prevent delivery problems. Search how best to do this for your email client and whitelist emails from corybernardi.com.au and ghost.io

You should then call Bigpond and tell them to lift their game and whitelist emails from corybernardi.com.au and ghost.io 😉

If Telstra try to say it isn't their fault, feel free to read them the following extract from our extensive emails with them trying to resolve the problem.

How do I reset my password?

You don’t need a password. All access is via the encrypted link we send to the email address you subscribed with.

What if I don’t have a credit card?

You can register a free account without a credit card and still access some great content. However our Premium Membership subscription system requires payment via a valid credit card.

It is perfectly safe to use your credit card with our secure payment provider which handles billions of dollars of transactions every year.

How often do you post?

We publish a Daily Digest Monday to Friday. Additional content is added several times per week. Some days there is a single post and other times there are multiple daily posts. They are always available to Premium Members so you can access them in your own time.

Can I change my subscription details?

All your account and subscription details can be managed through the self-service account portal.

Here you can update your name and email address, modify your billing and newsletter preferences and upgrade or cancel your subscription at any time.

Changing your Premium Member subscription (from monthly to annual or vice versa) can also be done through our self-service account portal. Changes come in to effect at the renewal of your existing billing period.

Will my subscription charge ever change?

Your subscription price features a lifetime guarantee. It will be maintained for as long as your subscription remains valid. If you let your subscription lapse then you will have to re-subscribe at the new rate.

How do I manage my email preferences?

Every email we send has an unsubscribe link embedded in the footer. You can also switch your email preferences on or off in the self-service account portal.

Premium Members who opt-out of receiving emails will still have access to the website and all content and their membership will remain valid until cancelled.

Free subscribers who opt-out of email contact will no longer have access to any website content.

What if I want to cancel?

You can cancel at any time from within your self-service account portal.

Upon cancellation you will continue to have access until the scheduled subscription renewal date. If you change your mind before that date it is a simple one-click process from within you account admin to continue.

Can I get a refund?

Premium membership provides access to all content for the duration of your subscription and is not refundable.

Our annual plan offers a substantial saving over a monthly subscriptions but if you are undecided we suggest you subscribe for a month and then decide whether to continue or not.

How do I get support?

For priority service we suggest you contact our support team by using the webform within the member portal .

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